Request a Consultation Apply for Funding. Middle-office and back-office outsourcing services Increase efficiency, reduce costs by outsourcing your operations. The back office is comprised of the areas that don’t directly generate revenue for the business, but provide vital support and administration. Back Office Operations Many back office tasks are integral to core business process of a company. A functioning middle- and back-office plays a crucial role in achieving those objectives. The back office is the non-customer facing, operational areas of a company. Back Office Operations. The back office in an investment bank might encompass departments like I.T., operations, HR, accounting and compliance. Focused on Customer Service Excellence. The term is most commonly used in the banking industry but is applied to other industries as well. In order to outsource them, one must be able to certitude that these tasks will be performed not only more efficiently or at a lower cost, but also with the highest level of quality than they have been performed in … Find more similar words at wordhippo.com! As an investment management company, your goal is to generate returns for your clients, and revenue for your organization. They will handle mobile and ATM deposits, order and reissue debit and credit cards, and perform wire transfers and check adjustment duties. Some generic back-office functions include: Back Office Operations . Every hour you spend on your staffing agency back office operations is an hour you could have spent finding quality candidates or growing your business. That’s where we come in. The back office typically supports, and works to deliver on, the objectives and promises of the front office team. Although the operations of a back office are not considered strategic, they are critical to business success. Synonyms for back office include admin, administration, behind the scenes, non-public facing, operations and support. Back-office functions are so broad that operations staff typically specialise in only one of these areas. The following are common examples of back office functions. Back office functions may include compliance, operations support, records, clearance, finance, and IT services, etc. Building upon 25 years of account management experience, TransCore has installed more than 35 back office solutions and currently operates eight customer service centers. Managing over $2 billion in annual toll revenues. They perform functions that mostly focus on processing or support. Back office departments are historically far less efficient than customer-facing organizations or contact center operations. 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